Shipping Policy and Return Information
Free Shipping Policy
We offer free shipping on all domestic orders starting at $75 USD.
We also offer free shipping starting at $100 USD on all international orders to:
- GREAT BRITAIN
- HOLY SEE
- VIRGIN ISLANDS
All orders are shipped USPS and including tracking and insurance. UPS and FedEx may be used depending on shipping requirements.
Please allow three to five business days to process your order, plus three to seven days for your order to arrive in the mail.
Orders are not shipped on weekends or holidays. Please allow for additional processing time in the event of: holidays, natural disasters, sales, or special events.
Depending on shipping location, some items may be shipped in separate packages at no extra cost to you.
If there is any complication with fulfilling your order, you will be notified during our processing period.
For any special requests, contact us at firstname.lastname@example.org
All orders are shipped via USPS, UPS, or FedEx depending on shipping requirements.
Tracking and Insurance may not be available depending on your carrier and country.
Please allow three to five business days to process your order, plus five to ten business days for your order to arrive (to most countries including Mexico, Canada, Australia, and the United Kingdom). Shipping can take up to twenty business days depending on the location.
Customs clearance also does not adhere to any time frame and can prolong your delivery.
If you are ordering outside of the US or US Territories, please know your country’s current import fees and be prepared to pay them. As an importer, you are responsible for that cost.
Damages and Returns
We offer free domestic returns for all items. Due to customs fees, international returns must be paid for by the customer.
To start a return claim, please contact us at email@example.com
All requests must be made within 15 days from the day the products are received
Please include your order number and details of why you wish to exchange/return the product with an attached photo of the damage or issue
Terms for returns: Damaged goods, unopened and unworn clothing, incorrect items, and incorrect sizing will be returned at no charge
Any other issues will be assessed and determined
If you have any other questions or concerns, feel free to reach us at firstname.lastname@example.org